Here at the Flower Power House we want to make you smile, so if you are not entirely satisfied with your purchase we want to help! That’s why, If you return an item to us within 14 calendar days of the date you received it, we’ll refund the full cost, minus our shipping charges (these will be dependent on the weight and size of the item). We would ask you to please let us know before posting items out to us, just so that we can check up if it fails to arrive safely!
To be eligible for a return, your item must be unused by you and in the same condition that you received it. It also needs to be accompanied by your receipt or proof of purchase. You will be responsible for paying for your own shipping costs for returning your item and we regret that these costs are nonrefundable.
Once we have received your item we will notify you as soon as possible. We will then inspect the item and let you know if your return has been approved, after which we will initiate a refund via the original method of payment.
If you have any questions on how to return an item to us, please get in touch.